- Training & development
- Bonus based on performance
- Employee discounts
Major responsibilities of the position are listed below. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
- Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
- Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
- Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
- Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
- Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
- Resolves client complaints or answers client questions regarding policies and procedures.
- Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Monitors P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.
- Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred but not required.
- 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
- Entrepreneurial spirit that inspires out of the box thinking to impact business results.
- Tax knowledge preferred.
- Strong communication, interpersonal, organizational, and client service skills.
- Must possess reliable transportation, insurance, and a driver’s license in good standing.
- Proficiency with a variety of computer software applications such as electronic mail, internet browser, online time-tracking, Word, and Excel preferred.
- Knowledge in accounting or tax preparation software is preferred.
- Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
- Ability to work under pressure, in a fast-paced working environment.
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
Certificación PTIN: Sí
Al enviar este formulario, reconozco que la mayoría de las ubicaciones de Jackson Hewitt son operadas por franquiciados independientes y no por Jackson Hewitt o sus afiliados. Además, reconozco que los franquiciados son empleadores independientes y empresas y empleadores separados de Jackson Hewitt Inc., y establecen sus propias políticas y prácticas de empleo. Los franquiciados son el empleador exclusivo de sus empleados y, como tales, son los únicos responsables de todos los asuntos y decisiones relacionados con el empleo en sus ubicaciones. Específicamente, con respecto a los empleados de los franquiciados, dichos franquiciados, y no Jackson Hewitt, tendrán control exclusivo sobre todas las decisiones relacionadas con el empleo, incluidas las decisiones sobre contratación, despido, salarios, condiciones de empleo, disciplina, dotación de personal o cualquier otro día. problema laboral actual. Jackson Hewitt Inc. no tendrá ninguna obligación ni derecho de controlar ningún problema de empleo de franquicia relacionado con los empleados de un franquiciado de Jackson Hewitt. Al solicitar un trabajo en una ubicación operada por una franquicia, entiendo que la información que proporcione se enviará al franquiciado para que esa organización se comunique conmigo y procese y evalúe mi solicitud. Reconozco que Jackson Hewitt no recibirá una copia de mi solicitud de empleo y no participará en ninguna decisión de empleo relacionada con mí, incluso si recibo una entrevista o si soy contratado para trabajar para el franquiciado. Entiendo que necesito comunicarme con el franquiciado correspondiente para obtener información sobre sus prácticas de privacidad. Cualquier comunicación de exclusión voluntaria que envíe en el proceso de solicitud de empleo de cualquier franquiciado es específica para ese franquiciado y no se comunicará a ninguna otra entidad.
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